Whizdom Signals
Spot what matters earlier
Turns customer and game behaviour into ranked, reviewable signals — so teams see churn risk, bonus inefficiency and reactivation opportunity while there is still time to act.
- 01Save rate
- 02Bonus efficiency
- 03Churn-risk intervention
- 04Reactivation
- 05Time from signal to action
Proof status
Problem first, numbers when they're earned
Signals is the newest of the three capabilities. Rather than publish uplift figures it has not yet evidenced, we publish the decisions it is built to improve.
Capabilities
What's inside
Predictive intelligence that surfaces what matters early enough to act on.
Customer Intelligence
Per-customer behavioural view built from the same signals that drive Agent and Lobby.
Customer Screener
Filter and rank customer populations against the behaviour a team is looking for.
Game Intelligence
Game-level performance and engagement patterns across the portfolio.
Brand Summary
Brand-level view of how customer behaviour is moving.
The job
Spot what matters earlier and act before value is lost
Signals ranks what is changing in customer and game behaviour so teams can shorten the distance between noticing something and doing something about it.
- 01Save rate
- 02Bonus efficiency
- 03Churn-risk intervention
- 04Reactivation
- 05Time from signal to action
RG flags and self-exclusion status are excluded from save rate and reactivation signals — these apply only to commercially-lapsed players.
Integration
Fits your stack, not the other way round
API-first
Connect into your existing front-ends, CRM and platforms. No replatforming.
Flexible deployment
Adapts to your architecture and data residency requirements.
GDPR-aligned
Privacy controls and user removal on request.
See it on your own customer journeys
A 30-minute walkthrough: live customer scenarios and the dashboard. We'll agree the success criteria before anything goes live.