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Whizdom Lobby

Tested, not asserted

Ranks games, markets and content per customer in real time across casino and sportsbook, and proves the commercial effect through controlled experiments before anything scales.

Live in 4–8 weeks

Whizdom Lobby personalised casino and sportsbook recommendations shown on two mobile screens
live brands
11live brands
increase in revenue per paying customer
up to 21%increase in revenue per paying customer
increase in session duration
up to 25%increase in session duration
increase in 7-day retention
up to 5%increase in 7-day retention

Measured across completed experiments in live deployments, each validated against a holdout group. Ranges are observed outcomes, not guarantees.

Methodology

Nothing scales until the holdout says so

Each brand runs its own experiments. Uplift is the measured difference against a control group, significance tested at p<0.05.

Whizdom Lobby personalisation methodology in action

Personalised experience

Ranking applied per customer

Control / holdout group

Ranking withheld

Measured difference, significance tested at p<0.05

Click-through rate
+12% to +66%
Session duration
+11% to +25%
ARPPU
+6% to +21%
ARPU
+4% to +7%
7-day retention
+2% to +5%

Ranges observed across 40 completed experiments in 11 live deployments. Results vary by brand, traffic and content mix — the upper end of a range is not an expected outcome.

Capabilities

What it changes

Personalisation and discovery, validated against holdout groups.

  • Lobby ranking

    The first screen reordered per customer, in real time, from in-session behaviour.

  • Casino & sportsbook

    One model family across markets and games rather than two siloed tools.

  • Per-brand optimisation

    Models and experiments tuned per brand rather than one shared global ranking.

  • Controlled experiments

    Personalised cohort against a holdout group, with significance testing at p<0.05.

  • CRM feeds

    Per-customer recommendations exposed to retention teams for campaigns and messaging.

  • API-first delivery

    Delivered into existing front-ends and platforms — no replatforming.

Integration

Fits your stack, not the other way round

  • API-first

    Connect into your existing front-ends, CRM and platforms. No replatforming.

  • Flexible deployment

    Adapts to your architecture and data residency requirements.

  • GDPR-aligned

    Privacy controls and user removal on request.

See it on your own customer journeys

A 30-minute walkthrough: live customer scenarios and the dashboard. We'll agree the success criteria before anything goes live.