Customer Intelligence for iGaming Operators
Personalise every touchpoint, scale more efficiently, + increase lifetime value.
Trusted by industry leaders worldwide
With Whizdom.ai's expert guidance, we've managed to enhance our user's engagement, boosting our retention rate by 37%.
—Gamingtec
Whizdom.ai's ML-powered recommendations drastically improved our customer experience, resulting in a 25% increase in revenue.
—Lebull
30-day trial period. No further commitment required.
The ecosystem
Three capabilities, one behavioural picture
Agent, Lobby and Signals read the same customer behaviour. What one learns in a conversation is available to what the customer sees next, and to the teams deciding where to intervene.
Customer behaviour and live operational data
Whizdom intelligence and personalisation layer
Faster resolution · better discovery · earlier intervention
Products
Three capabilities, three jobs
Support
Whizdom Agent
Performance-led support automation for iGaming operators.
Live in 2–3 weeksExplore AgentEngagement
Whizdom Lobby
Personalisation and discovery, validated against holdout groups.
Live in 4–8 weeksExplore LobbyNext best action
Whizdom Signals
Predictive intelligence that surfaces what matters early enough to act on.
Live in 4–8 weeksExplore Signals
How we work
Four values we can be held to
Data is yours
Private, and always under your control.
Always experimenting
Every model is A/B tested before it ships.
Humans stay in the loop
Escalation and oversight remain operator-controlled.
Client-led, not guesswork
Roadmap and priorities shaped by direct client feedback.
RG controls and escalation rules are operator-configured and applied before commercial signals.
See it on your own customer journeys
A 30-minute walkthrough: live customer scenarios and the dashboard. We'll agree the success criteria before anything goes live.
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