Customer Intelligence for iGaming Operators

Personalise every touchpoint, scale more efficiently, + increase lifetime value.

Whizdom turns player behaviour into real-time intelligence that powers personalised lobbies, smarter player support and predictive insights.

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Trusted by industry leaders worldwide

With Whizdom.ai's expert guidance, we've managed to enhance our user's engagement, boosting our retention rate by 37%.
—Gamingtec
Whizdom.ai's ML-powered recommendations drastically improved our customer experience, resulting in a 25% increase in revenue.
—Lebull

30-day trial period. No further commitment required.

The ecosystem

Three capabilities. One connected customer picture.

Agent → Resolves customer needs.
Handles real support journeys, accesses live customer data and completes supported actions in-conversation.Lobby → Personalises what customers see.
Learns individual preferences and continuously ranks content around what is most relevant to each customer.Signals → Anticipates what customers do next.
Identifies behavioural patterns and surfaces what matters early enough for operators to act.Each capability delivers value independently. Together, they create a richer, continuously evolving understanding of every customer and turn that intelligence into action across the customer experience.

Customer behaviour and live operational data

Whizdom intelligence and personalisation layer

Faster resolution · better discovery · earlier intervention

Products

Meet the intelligence behind Whizdom

How we work

Four values we can be held to

Data is yours
Private, and always under your control.
Always experimenting
Every model is A/B tested before it ships.
Humans stay in the loop
Escalation and oversight remain operator-controlled.
Client-led, not guesswork
Roadmap and priorities shaped by direct client feedback.

RG controls and escalation rules are operator-configured and applied before commercial signals.